Frequently Asked Questions

Creating an employer account is simple. Just fill out our contact form on the homepage with your company details, and our team will set up your account within 24 hours. You'll receive login credentials via email once your account is ready.

Yes, we can provide multiple login credentials for your team members. Contact our support team to add additional users to your company account with appropriate permissions for managing job postings and reviewing applications.

Company verification is handled by our team during the account setup process. We verify your company through official business registration documents and website validation. Verified companies get a special badge and enhanced visibility on the platform.

Yes, you can customize your company page with your logo, company description, photos, and key information about your workplace culture. This helps attract better candidates and showcases your employer brand effectively.

Yes, you can edit your job postings at any time through your employer dashboard. Changes are updated immediately and candidates will see the latest version. However, major changes may require re-approval by our team.

You can easily repost expired jobs from your dashboard. Simply click on the expired job and select "Repost" - this will create a fresh posting with updated visibility to new candidates while preserving your original job description.

Yes, you can duplicate existing job postings to save time when posting similar positions. This feature copies all job details, which you can then modify as needed for the new position.

We support all major job categories including Technology, Finance, Marketing, Sales, Operations, and more. For locations, we cover all provinces in Thailand, with detailed city and district options for major metropolitan areas like Bangkok, Chiang Mai, and Phuket.

Currently, job postings go live immediately after approval. However, you can contact our support team if you need to schedule a posting for a specific date and time, and we can accommodate special timing requirements.

All applications are accessible through your employer dashboard. You can view candidate profiles, download resumes, rate applicants, and track your hiring pipeline. Applications are organized by job posting for easy management.

Yes, you can filter candidates by education level, years of experience, location, salary expectations, and other criteria. Our advanced search helps you quickly identify the most suitable candidates for your positions.

You can message candidates directly through our platform's messaging system. This keeps all communication organized and provides a professional channel for scheduling interviews and sharing updates about the hiring process.

Yes, you can save promising candidate profiles to your talent pool for future opportunities. This feature helps you build a database of qualified candidates for upcoming positions, even if they weren't selected for the current role.

Applications remain accessible in your dashboard even after a job expires. You can continue to review and contact candidates, and all application data is preserved for your records and future reference.

Your dashboard provides detailed analytics including views, applications, and candidate quality metrics. You can track performance over time and compare different job postings to optimize your recruitment strategy.

Available metrics include total views, unique visitors, application conversion rate, candidate source tracking, and demographic breakdowns. These insights help you understand what attracts the best candidates to your positions.

To increase visibility, ensure your job titles are clear and searchable, include relevant keywords, offer competitive compensation, and provide detailed job descriptions. Premium features like featured listings and social media promotion can also boost visibility.

Common reasons include unclear job titles, unrealistic requirements, low salary offers, or poor job descriptions. Our team can review your posting and provide optimization recommendations to improve application rates.

Premium features include featured job listings, priority placement in search results, advanced analytics, employer branding tools, and dedicated account management. Contact our sales team for detailed pricing and feature comparisons.

Featured job postings are priced based on duration and visibility level. Pricing starts from a few hundred baht per week for basic featuring, with premium packages offering enhanced visibility and longer duration options.

We offer a satisfaction guarantee for premium services. If you're not satisfied with the results within the first week of a premium campaign, contact our support team to discuss refund options or alternative solutions.

Yes, we offer enterprise packages with volume discounts for companies posting multiple positions regularly. These packages include dedicated support, custom branding, and preferential pricing. Contact our enterprise sales team for custom quotes.

While we don't provide technical integration, you can certainly provide an external link to your ATS/career website instead of application on WorkVenture and the applicant would then be required to apply directly through your ATS.

We're currently developing API capabilities for enterprise clients. For bulk job posting needs, please contact our enterprise team who can provide custom solutions and discuss early access to our API when available.

Our website is fully mobile-optimized, allowing you to manage job postings and review applications on any device. A dedicated mobile app for employers is in development and will be available in the near future.

You can upload job descriptions in PDF, Word (DOC/DOCX), and plain text formats. We also support rich text formatting directly in our job posting form for creating professional-looking job descriptions.

You can reach our support team via email at hello@workventure.com or through the contact form on our website. We typically respond within 24 hours during business days. Premium clients have access to priority support with faster response times.

If your job posting is rejected, you'll receive an email explaining the reason. Common issues include incomplete information, inappropriate content, or unclear job requirements. You can revise and resubmit your posting, or contact support for clarification.

You can report inappropriate applications or behavior through your dashboard or by contacting our support team directly. We take all reports seriously and will investigate promptly to maintain the quality and safety of our platform.

Yes! Our team can review your job descriptions and provide optimization recommendations to improve application rates and attract better candidates. This service is included for premium clients and available as a consultation for free users.